Privacy policy
Effective Date: 20/04/2023
This Privacy Policy outlines how EY Digital Marketing Limited, a company incorporated in Hong Kong with a registered office at Suite C, Level 7, World Trust Tower, 50 Stanley Street, Central, Hong Kong (“we”, “our”, “us”), collects, uses, discloses, and protects personal data in connection with the use of our website and services. By accessing our website or purchasing our products, you agree to the collection and use of information in accordance with this Privacy Policy.
We are committed to protecting the privacy of individuals and ensuring that personal data is handled in a lawful, transparent, and secure manner, in accordance with applicable privacy laws including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and the Personal Data (Privacy) Ordinance (PDPO) of Hong Kong.
We collect personal data that you voluntarily provide to us when making a purchase, subscribing to our communications, or contacting us for support. This data may include your full name, billing and shipping address, email address, telephone number, and payment information. We also automatically collect certain technical information such as your IP address, browser type, device identifiers, and website usage statistics through the use of cookies and similar technologies, subject to your consent where legally required.
The personal data we collect is used for the purpose of processing and fulfilling your orders, communicating with you regarding your purchases and account, providing customer support, detecting and preventing fraud or abuse, complying with legal obligations, and improving the overall user experience of our website. Where legally required, we will seek your consent prior to sending marketing communications or placing certain cookies.
We process personal data under various lawful bases including your consent, the performance of a contract, compliance with legal obligations, and our legitimate interests in operating and improving our business. Where we rely on legitimate interests, we do so only where such interests are not overridden by your rights and interests under applicable law.
We do not sell your personal data to third parties. However, we may share your personal data with trusted service providers who perform functions on our behalf such as payment processing (e.g., Stripe, PayPal), order fulfillment, web hosting, data analytics, and marketing services. These providers are bound by contractual obligations to protect your data and act only in accordance with our instructions. We may also disclose personal data to governmental or regulatory authorities where required by law or to protect our legal rights.
Given our international operations, your personal data may be transferred to and processed in countries outside of your jurisdiction, including in the United States and Hong Kong. Where data is transferred from the European Economic Area to a country that does not provide an adequate level of data protection, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.
We retain personal data only for as long as is necessary to fulfill the purposes for which it was collected or to comply with legal, accounting, or reporting requirements. When we no longer require your personal data, we securely delete or anonymize it.
You have certain rights regarding your personal data. These may include the right to access, correct, or delete your data, the right to object to or restrict processing, and the right to data portability. If you are located in the European Union, you also have the right to lodge a complaint with your local data protection authority. To exercise any of these rights or if you have any questions about our privacy practices, you may contact us at the address provided below.
We employ appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, or destruction. Our payment processors are certified to PCI-DSS standards and we do not store full payment card details on our servers.
Our website uses cookies and similar technologies to enhance your browsing experience, personalize content, and analyze site traffic. For more information, including how to manage cookie preferences, please refer to our Cookie Policy.
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information promptly.
We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes made. We encourage you to review this policy periodically to stay informed about our data handling practices.
If you have any questions or concerns about this Privacy Policy or our data protection practices, you may contact us at: support@tonicgympro.com
E-mail: support@tonicgympro.com
Phone: +86 133 8185 0503
Address: No.75 Wusi Road, Gulou District, Fuzhou, Fujian, 350003, China